Reverse Logistics Plans Cut Costs and Increase Customer Satisfaction

A happy couple holding a credit card shopping onlineU.S. consumers were expected to spend $602 billion during the holiday season and 2013 returns were expected to reach around 10 percent of overall sales. That means over $60 million of merchandise is heading back to stores.

Reverse logistics costs the industry billions of dollars each year in the handling, shipping, insuring and processing of returned products. By implementing a comprehensive reverse logistics plan, shippers can simplify the process for both themselves and their customers. They can also cut costs and minimize waste. [Read more...]

Motor Carriers: Do You Know Your Compliancy Deadlines?

Highway drivingMotor carriers have a number of deadlines they need to meet in order to stay compliant. To help stay current on upcoming dates between now and the middle of 2014, here’s an overview of industry dates that need to be met. [Read more...]

Retailers, Shippers Embrace an Omni-Channel

Penske omni-channel imageAs more and more consumers embrace digital technologies and e-commerce, retailers and shippers are moving to an omni-channel experience that integrates their stores with multiple fulfillment paths to meet customers’ needs quickly and provide a positive overall experience. [Read more...]

Guest Editorial: How to Fix the Third-Party Logistics Talent Problem

penske logistics, peopleThird-party logistics companies worldwide say recruiting and retaining managers is one of their biggest challenges. Here are some steps providers can to take to remedy this growing concern. I have been conducting research into the third-party logistics (3PL) industry for nearly 25 years. For the last 20 years I have done three annual regional surveys of the chief executive officers (CEOs) of many of the largest 3PLs in North America, Europe and the Asia-Pacific region. [Read more...]

Guest Editorial: Static Pricing Models Out of Synch with Today’s Transportation Market

Highway photoI don’t know anyone who would argue with the assertion that supply chain operations must be highly dynamic and adaptable in order to succeed in today’s fast changing markets. Why is it, then, that pricing of transportation and other supply chain services remains a largely static process, based on annual bids and static routing guides that can never do more than reflect a single snapshot in time of a company’s freight volumes and flows? [Read more...]

Guest Editorial: Is Right Person Running Your Warehouse?

Stock Warehouse Leader PhotoDo you have the proper person running your warehouse operation today that will launch you into the next level of service required for tomorrow’s customers? Each year the logistic warehousing industry sees leaner margins due to ever increasing cost down initiatives by their customers. [Read more...]

Guest Editorial: Small Changes Equal Big Paybacks

Warehouse Manager Counting InventoryWhen I’m working at home hanging pictures my wife can always spot a crooked picture from across the room. I usually have to pull out my iPhone and use the level function or grab a tape measure because it’s not centered on the wall.

I have an associate who is very adept at doing the same thing except he looks for waste. Not waste as in trash on the floor – but waste in motion, layout or process design. He can spot the problem from across the room. [Read more...]

Penske Logistics to Manage Ducati’s Brazil Logistics Operations

Ducati DIAVEL CARBONPenske Logistics South America has signed a contract with Italian motorcycle brand Ducati in Brazil to provide warehouse management services for a distribution center in Cajamar (SP). [Read more...]

Penske Given Green Award by Supply & Demand Chain Executive

shutterstock_17301190 [Converted]Penske Logistics has received a 2013 Green Supply Chain award from a logistics industry publication, Supply and Demand Chain Executive magazine.

According to the magazine, winners were recognized for “making green or sustainability a core part of their supply chain strategy, and are working to achieve sustainability goals within their own operations. The awards also recognize providers of supply chain solutions and services assisting their customers in achieving measurable sustainability goals.” [Read more...]

Penske Logistics Presents: Videos for 2014 3PL Logistics Study

Penske Logistics is a first-time sponsor of this 18th annual study, initiated by Dr. C. John Langley, clinical professor, supply chain information systems and director of development, center for supply chain research at Smeal College of Business at Penn State University. There are three videos embedded within this post. Dr. Langley offered highlights of the study and Shanton Wilcox, principal, logistics and fulfillment leader for Capgemini Consulting, offered his take on global trade management. Zack Deming, principal at Korn/Ferry International, talked about smart growth leaders. [Read more...]