Penske Truck Rental Customer Service Goes Social

In an age where people can post their thoughts to the world on social media platforms via their smartphones while waiting in line for a morning coffee, Penske Truck Rental has responded by creating a team to help connect with and respond to customers in these forums. [Read more...]

Social Media Use Rising in Logistics

While Facebook and logistics are not two words often used in the same sentence, many third-party logistics companies are beginning to explore the use of social media tools for their companies, according to the 18th Annual Survey of Third-Party Logistics Providers. The survey was presented October 4 by its author Dr. Robert Lieb, professor of supply chain management at Northeastern University. The report was underwritten by Penske Logistics. [Read more...]